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PREVENTATIVE MAINTENANCE
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MAINTENANCE INSPECTION
SCHEDULE
EQUIPMENT
MAINTENANCE INSPECTION PROGRAM
PREVENTATIVE
MAINTENANCE CONTRACT
MAINTENANCE INSPECTION SCHEDULE
We will regularly inspect the equipment awarded to us every thirty (30) days, beginning with the month the contract is signed, or by customer preference. Our service technicians will check in and out with the authorized representative on each visit.
EQUIPMENT MAINTENANCE INSPECTION PROGRAM
Our equipment maintenance inspection is tailored to cover the specific needs of your particular heating, ventilation and air conditioning equipment. Building mechanical systems include a variety of different components, some requiring more attention than others. By customizing' the inspection, the customer is assured that the equipment will receive the best possible protection we can offer.
Following each preventative maintenance inspection, our service technicians will itemize all materials used and communicate any problems they have observed. Findings which merit corrective action pass swiftly through our firm to your Regional Manager. He completes this communication process with you, the customer, through dialogue and/or written recommendations based upon the service technician's findings.
All completed work is recorded in the Service Documentation log located on the premises.
EMERGENCY SERVICE
We offer emergency repair service seven (7) days a week, twenty-four (24) hours a day, with the average response time within four (4) hours of notification by the customer.
Our service technicians are strategically located to serve all areas of Southern California. Our Production Department supports these technicians through efficient coordination and monitoring of jobs through to completion. The Production Staff retains in its files a duplicate roof map and equipment information list of your HVAC system's make, model, and serial numbers. We use this information to expedite parts acquisition, and decrease the amount of equipment down-time.
ENVIRONMENTAL RESPONSIBILITY
Our service technicians are outfitted with the appropriate refrigerant recovery and recycling equipment in order to comply with all local and federal environmental regulations. Moreover, we will stay abreast of changes in all applicable regulations as they become law.
RATE SCHEDULE
Contract Maintenance Agreements shall remain in effect for one (1) year from the effective date and shall continue in effect thereafter until terminated by either of the parties by giving the other party thirty (30) days prior written notice to that effect.
Hourly rates of labor contained in the agreement shall be deemed increased or decreased, percentagewise, in the amount of any changes in the labor rates required by the Contractor's Labor Agreements covering employees performing the services required. Weatherite will provide all oil and/or grease for normal lubrication of equipment and labor, trucks and tools necessary to perform all of its services.
TERMS AND CONDITIONS
1. Purchaser shall permit the Contractor free and timely access to areas and equipment, and allow Contractor to start and stop the equipment as necessary to perform required services. All planned work under this Agreement will be performed during Contractor's normal working hours. Contractor will minimize the disruption of air conditioning service to the facility.
2. The monthly rate is subject to adjustment annually on the anniversary of the effective date to reflect increases in labor, material and other costs.
3. The contract price includes all taxes applicable to the services and/or material described herein.
4. Contractor will not be required to move, replace or alter any part of the building structure in the performance of the Agreement.
5. Contractor shall not be liable for any delay, loss, damage or detention caused by unavailability of machinery, equipment or materials, delay of carriers, strikes, including those by Contractor's employees, lockouts, civil or military authority, priority regulations, insurrection or riot, action of the elements, forces of nature, or by any cause beyond its control.
REPAIR OPTION
Customer hereby grants authority to perform work and supply parts as needed for minor repairs. This option will expedite such work and minimize the impact on your employees. Any repair work costing more than the agreement amount shall require formal authorization by customer. These quotations will remain in effect for sixty (60) days from the date of this proposal.
GENERAL PROCEDURES
1. In the course of performance of this Agreement, equipment access panels shall always be secured in place with all screws before serviceman's departure and the work area shall be free of discarded materials.
2. Contractor's service technicians will check in and out with the Purchaser or designated contact on each service visit. They shall be informed by the technician: a) who they are, b) where they will be working, and c) what they will be working on. Any necessary keys (i.e., roof) will be issued by the Purchaser to the Contractor's technician.
3. Contractor shall provide a service and repair log that will be located at the job site and lists all previous work performed at that location.
4. Purchaser shall receive a copy of every service technician's report resulting from a job site visit. There are no exceptions.
5. The same service technicians (principal and backups) shall be assigned to your account to become familiar with the systems covered, and save Purchasers valuable time in acquainting unfamiliar technicians with the job.
6. Contractor will respond to trouble calls only when such calls are received directly from customer's designated representative(s).
7. In responding to service calls, only service technicians experienced with this type of equipment shall be dispatched.
8. It is the intent of Weatherite to facilitate all verbal and written communications between the parties to this Agreement. To achieve this goal, in all matters concerning the fulfillment of this Agreement, Weatherite's Regional Manager shall be a single personal source with whom the Facilities Coordinator may communicate. This in no way prohibits customer from contacting any other member of Weatherite, it is merely our way of facilitating communication.
WEATHERITE MAINTENANCE CONTRACT
Preventative Maintenance Contract shall remain in effect for one (1) year from the effective date of purchase order. Vendor can cancel with 30 days written notice.
This Contract shall become effective upon acceptance of the signed Contract by Contractor and Purchaser, and service shall commence not to exceed thirty (30) days from the date of this Agreement or by customer preference.
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